Terms & Conditions

LAST REVISED: 8/01/2025

1. Introduction

Legacy Entertainment Group, LLC operates legacydinnertheater.com, circusextremevarietyshow.com, sneakypeteswildwestdinnershow.com, monstermashspooktacular.com, and dellschristmasdinnershow.com (collectively, the “Sites”). The Sites are owned and managed by Legacy Entertainment Group, LLC and its affiliates (“Legacy,” “we,” “us,” or “our”). By visiting or using any Site, you agree to these Terms and Conditions, our Privacy Policy, and any other guidelines or rules referenced herein (together, the “Agreement”).

IMPORTANT: By purchasing tickets or merchandise, or by accessing or using any Site, you confirm that you are not a minor and that you accept this Agreement.

2. Overview

(a) General. Through our Sites, you may purchase tickets for Bello’s Circus Extreme, Sneaky Pete’s Wild West Adventure, Monster Mash Spooktacular, Christmas in the Dells, and specialty concerts (each, an “Event”). You may also shop for merchandise, read our blog, view promotions, subscribe to our newsletter, learn about local attractions, and contact us. You may browse as a guest, but certain features may require an account. When you authorize a transaction—whether as a guest or via your account—you represent that all information you provide is true and accurate.

(b) Registration. To register, create an account using a valid email address and a unique password (your “Account”). You are solely responsible for: (i) keeping your credentials confidential; (ii) ensuring your account information remains accurate and up to date; and (iii) all activity that occurs under your Account. Notify us immediately of any unauthorized use. We may suspend or terminate your Account at our discretion.

3. Purchases

To complete a transaction on a Site, you must provide your full legal name, working phone number, valid payment card, and current billing address. Payments are processed by ProVenue and are subject to ProVenue’s terms: https://provenue.tickets.com/provenueexchange17. You will receive an email confirming your order and payment. If any item ships, we will email shipment details.

4. Final Sales & Risk of Loss

All ticket and merchandise sales are final. Risk of loss for merchandise transfers to you once we deliver the product(s) to the carrier. Any loss or damage while in transit must be claimed directly with the carrier. For order status, contact: boxoffice@legacyentertainmentgroup.com.

Conditions of Sale. Each ticket is a revocable license issued by the Event organizer and may be revoked, with or without cause, upon refund of the ticket’s face value. Tickets may not be resold or offered for resale in any manner or at any price.

Unauthorized Resale. Tickets resold or offered for resale in violation of these terms may be seized and canceled without compensation. Tickets obtained from unauthorized sources are void and may be denied entry.

5. Event Changes & Assumption of Risk

(a) Changes. Events may be postponed, rescheduled, or canceled. If that occurs, we will attempt to contact you using the email address provided at purchase (an “Event Notice”). The Event Notice will detail any applicable procedures and deadlines.

(b) Assumption of Risk. Our Events may feature animals, acrobats, and other high-energy performers. Please remain aware of your surroundings at all times. If injured, notify an usher immediately for directions to medical assistance. By attending, you voluntarily assume all risks incidental to the Event (before, during, and after) and waive any claims for injury or death against us and our parents, affiliates, agents, officers, directors, owners, employees, artists, participants, and venue operators, on behalf of yourself and any accompanying minor.

6. Promotions

From time to time, we may offer sweepstakes, contests, or other promotions (each, a “Promotion”). Participation may require registration and acceptance of additional rules or terms. By entering a Promotion, you agree to the applicable rules and disclaimers.

7. License & Use Restrictions

(a) Sites. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Sites as permitted by this Agreement. All other rights are reserved.

(b) Your Content. You grant us and our affiliates, licensees, and assigns a non-exclusive, worldwide, transferable, fully paid, royalty-free license to use, store, transmit, reproduce, and distribute information you submit through the Sites (“Your Content”) to: (i) provide and operate the Sites; (ii) administer your Account; (iii) respond to inquiries; and (iv) process orders. You represent that you own or have the rights to grant this license and that Your Content does not infringe any third-party rights.

(c) Event License. You agree to comply with all Event rules, policies, and terms (“Event Rules”). Without refund, we may refuse admission or eject any person for disorderly conduct, abusive language, or violation of Event Rules. A ticket is a revocable license; admission may be refused upon refund of the face amount. Tickets are not redeemable for cash.

(d) Site Restrictions. You agree not to:

1. Use any robot, scraper, spider, deep-link, or similar tool to access or copy the Sites or to circumvent navigation or security.

2. Attempt unauthorized access to any part of the Sites or to connected systems or networks (including partners’ systems).

3. Probe, scan, or test the vulnerability of the Sites or related networks, or breach authentication/security measures.

4. Attempt to trace, identify, or harvest information about other visitors or accounts.

5. Impose an unreasonable or disproportionate load on the Sites or our infrastructure, including denial-of-service activities.

6. Interfere with the operation of the Sites or any transaction, or with another user’s enjoyment of the Sites.

7. Falsify headers or identifiers to disguise the origin of communications.

8. Make false or misleading statements in connection with your use of the Sites.

9. Post or transmit unlawful, defamatory, obscene, profane, or otherwise inappropriate content.

10. Use the Sites for surveys, contests, chain letters, junk email, spam, or duplicative/unsolicited messages.

11. Upload malware or harmful code (e.g., viruses, worms, time bombs, cancelbots).

12. Restrict or inhibit others from using the Sites.

13. Violate any applicable law or regulation.

We may terminate your access and/or Account immediately if we determine your use is improper or violates this Agreement.

8. Intellectual Property

The Sites’ design, text, graphics, scripts, interactive features, and all trademarks, service marks, and logos (collectively, “Our Content”) are owned by or licensed to us and protected by U.S. and international IP laws. You may not use, copy, or distribute Our Content except as expressly allowed by this Agreement.

9. Health Warning

A small percentage of individuals may experience seizures or other symptoms (e.g., dizziness, altered vision, eye or muscle twitches, loss of awareness, disorientation, involuntary movements) due to certain visual effects. Stop using the Sites immediately and consult a physician if you experience any of these symptoms.

10. Accessibility

We aim to make the Sites accessible and follow the Web Content Accessibility Guidelines. Measures include:
(i) Structure. Clear headings and layouts compatible with common assistive technologies.
(ii) Content Availability. Reasonable efforts to provide content in multiple formats (e.g., text, audio).
(iii) Keyboard Access. Many features are usable via keyboard.
For assistance, call (608) 432-7469 or email boxoffice@legacyentertainmentgroup.com.

11. Disclaimer of Warranties

THE SITES ARE PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (1) THE SITES WILL MEET YOUR REQUIREMENTS; (2) ACCESS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (3) RESULTS OR INFORMATION WILL BE ACCURATE OR RELIABLE; OR (4) ERRORS WILL BE CORRECTED.

If your jurisdiction requires a specific release, that provision is incorporated herein. California residents waive Civil Code § 1542 (“A general release does not extend to claims which the creditor does not know or suspect to exist….”). You also waive any similar law with the same purpose or effect.

12. Limitation of Liability

YOUR USE OF THE SITES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, LICENSORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLES), WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13. Indemnification

You agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, shareholders, and agents from all third-party claims, damages, costs, and expenses (including reasonable attorneys’ fees) arising from or related to: (i) Your Content; (ii) your use of the Sites; (iii) your breach of this Agreement; (iv) your violation of third-party rights; (v) your violation of law; or (vi) services provided by third-party vendors. You may not settle any claim without our prior written consent.

14. Termination

You may stop using the Sites at any time. If you have a dispute with us, cease use of the Sites; that is your exclusive remedy. Sections that by their nature should survive termination—including warranty disclaimers, limitations of liability, indemnities, and dispute resolution—will continue to apply.

15. Changes to These Terms

We may update this Agreement at any time. When we do, we will post the revised version on the Sites and update the “Last Revised” date above. If material changes are made and you have an Account, we may email you at your last known address. Changes take effect immediately upon posting; continued use of the Sites signifies acceptance. Please review the Terms regularly.

16. Privacy

We collect and use information about you and your interactions with the Sites. Please review our Privacy Policy for details.

17. Minors

These Terms govern your access to and use of the Sites. We comply with the Children’s Online Privacy Protection Act (“COPPA”) and do not knowingly collect personal information from children under the age of majority. If you are a minor, a parent or legal guardian must complete any registration and will be responsible for all obligations under this Agreement. By creating an Account, you represent that you are an adult accepting these Terms on your own behalf or on behalf of your child.

18. Communications

By providing your email address or creating an Account, you consent to receive emails from us and our affiliates or service providers regarding products, services, and order fulfillment. You may unsubscribe at any time via the link in any email or by contacting boxoffice@legacyentertainmentgroup.com with “UNSUBSCRIBE” in the subject line, or by calling (608) 432-7469.

19. Dispute Resolution

Agreement to Arbitrate. This Section constitutes a written agreement to arbitrate under the Federal Arbitration Act. Any dispute, claim, or controversy arising out of or relating to the Sites (a “Dispute”) shall be resolved by confidential arbitration in Madison, Wisconsin, under the Commercial Arbitration Rules of the American Arbitration Association. Wisconsin law governs, without regard to conflict-of-law principles. You consent to personal jurisdiction and venue in Wisconsin state and federal courts for purposes of enforcing this provision. The arbitrator’s award will be final and may be entered in any court with jurisdiction.

Time to File; Limitations. To the extent permitted by law, any claim must be filed within one (1) year of accrual or be permanently barred. Recovery is limited to actual, third-party, out-of-pocket expenses (if any); attorneys’ fees are not recoverable.

Class Action Waiver. Disputes must be brought in an individual capacity, not as a plaintiff or class member in any class or representative proceeding. The arbitrator may not consolidate claims or award class-wide relief.

20. Severability; Headings

If any provision of this Agreement is found unlawful, conflicting, or unenforceable, the remaining provisions will remain in effect. If multiple provisions conflict, we may elect which provision controls. Headings are for convenience only and do not affect interpretation.

21. Non-Waiver

Our failure to enforce any provision of this Agreement is not a waiver of our right to enforce that or any other provision later.

22. Assignment

We may assign any of our rights or obligations under this Agreement at any time. You may not assign your rights or obligations without our prior written consent.

23. Contact

Legacy Entertainment Group, LLC
564 Wisconsin Dells Pkwy S, Wisconsin Dells, WI 53965
Email: boxoffice@legacyentertainmentgroup.com
Phone: (608) 432-7469